Business IP PBX: A Practical Guide for Modern Businesses Reliable communication is essential for serving customers and keeping teams connected. A business IP PBX can help organisations manage calls more efficiently by using internet protocol (IP) technology to route voice calls across a business phone system. What is an IP PBX? PBX stands for Private […]
Tag: business communications
BroadSoft Hosted PBX: A Guide for UK Businesses
BroadSoft Hosted PBX: A Guide for UK Businesses A hosted PBX can give a business the calling features of a traditional office phone system without requiring a PBX box on its premises. BroadSoft is a name often associated with this technology. Its BroadWorks platform has been used by communications providers to deliver hosted voice and […]
Digital VoIP Phone System: A Practical Guide for Businesses
Digital VoIP Phone Systems: A Practical Guide for Businesses A digital VoIP phone system lets businesses make and receive calls over an internet connection rather than relying solely on traditional telephone lines. VoIP stands for Voice over Internet Protocol: it converts speech into digital data and sends it across a network. From small businesses to […]
Gartner UC Magic Quadrant 2022: A Guide to the Unified Communications Market
Gartner UC Magic Quadrant 2022: A Guide to the UCaaS Market The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide, 2022 offered a snapshot of a fast-changing business communications market. It assessed providers of cloud-based services that bring together tools such as business telephony, video meetings, messaging and collaboration. For organisations reviewing […]
Gartner Unified Communications: A Guide for Businesses
Gartner and Unified Communications: What Businesses Need to Know Unified communications (UC) brings business communication tools together in one connected environment. Depending on the provider and service, this can include voice and video calling, messaging, online meetings, presence information and collaboration features. Gartner is one of the research and advisory organisations businesses may consult when […]
Gartner UCaaS Magic Quadrant 2022: A Guide to the Market
Gartner UCaaS Magic Quadrant 2022: A guide to the market The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide, 2022 offered a snapshot of a fast-changing business communications market. It assessed providers of cloud-based services that bring together tools such as voice and video calling, messaging, meetings and collaboration. For organisations reviewing […]
VoIP Virtual PBX: A Flexible Phone System for Modern Businesses
VoIP Virtual PBX: A Flexible Phone System for Modern Businesses A reliable telephone system is still essential for many businesses, but traditional office phone lines can be costly and difficult to adapt as a company grows. A VoIP virtual PBX offers an alternative: it uses an internet connection to manage business calls, helping teams stay […]
Gartner UCaaS Magic Quadrant 2020: What Buyers Need to Know
Gartner UCaaS Magic Quadrant 2020: What it showed The 2020 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide, offered a snapshot of a fast-changing communications market. As organisations adapted to remote and hybrid working during the COVID-19 pandemic, cloud-based calling, video meetings and messaging became increasingly important to day-to-day operations. The report […]
Gartner Magic Quadrant VoIP: A Guide to Choosing a Business Phone System
Gartner Magic Quadrant for VoIP: What It Means for Business Buyers Businesses researching internet-based phone systems may come across the phrase “Gartner Magic Quadrant for VoIP”. It is often used as shorthand for Gartner’s analysis of providers offering business voice and cloud communications services. However, VoIP is a broad technology category, and Gartner’s research generally […]
Gartner Magic Quadrant UCaaS 2021: A Guide for Businesses
Gartner Magic Quadrant for UCaaS 2021: what it means for businesses The 2021 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) offered a snapshot of a fast-changing communications market. As organisations adapted to remote and hybrid working, demand grew for cloud services that brought voice, video meetings, messaging and collaboration together. For businesses […]