Gartner Magic Quadrant for UCaaS: A Guide for Buyers Choosing a unified communications as a service (UCaaS) provider can be challenging. Platforms may bring together voice, video meetings, messaging and collaboration, but their capabilities, pricing and suitability vary. The Gartner Magic Quadrant for UCaaS is one resource organisations can use to compare providers and understand […]
Tag: business communications
Horizon Hosted Telephony: A Flexible Phone System for Modern Businesses
Horizon Hosted Telephony: A Flexible Phone System for Modern Businesses Business communication has changed. Teams may work from the office, at home or across several locations, while customers still expect calls to be answered promptly. Horizon hosted telephony offers a way to manage business calls using a cloud-based phone system, rather than relying solely on […]
UCaaS Mitel: A Guide to Cloud Communications for UK Businesses
UCaaS and Mitel: a guide to cloud communications As organisations look for more flexible ways to connect employees and customers, Unified Communications as a Service (UCaaS) has become an important part of modern business communications. Mitel is a well-known provider of business communications technology, with solutions that can support cloud, on-premises and hybrid environments. What […]
UCaaS and Microsoft Teams: A Complete Guide to Unified Business Communications
UCaaS and Microsoft Teams: Bringing Business Communications Together Businesses increasingly need more than a telephone system. Staff may work from the office, at home or on the move, while customers expect prompt, reliable communication across different channels. Unified Communications as a Service (UCaaS) brings tools such as calling, video meetings, messaging and collaboration together in […]
The UCaaS Market: Trends, Benefits and What Comes Next
The UCaaS Market: Trends, Benefits and What Comes Next Unified Communications as a Service (UCaaS) has become an important part of how organisations communicate and collaborate. By delivering tools such as voice calling, video meetings, messaging and presence through the cloud, UCaaS brings multiple communication services together in one platform. As working patterns evolve and […]
UCaaS Magic Quadrant 2020: A Guide to the Unified Communications Market
UCaaS Magic Quadrant 2020: What It Showed and Why It Matters The 2020 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) offered a snapshot of a fast-changing market. As organisations moved more work online and remote working became essential, businesses were looking for reliable ways to bring calling, messaging and online meetings together. […]
UCaaS Avaya: A Guide to Cloud-Based Business Communications
UCaaS and Avaya: Bringing Business Communications Together Unified Communications as a Service (UCaaS) brings workplace communication tools together in a cloud-based service. For organisations considering Avaya, UCaaS can provide a way to connect calling, messaging, meetings and collaboration, while reducing reliance on separate systems. What is UCaaS? UCaaS is a subscription-based approach to business communications. […]
Cisco Cloud Phone System: A Complete Guide for UK Businesses
Cisco Cloud Phone System: A Guide for UK Businesses A Cisco cloud phone system lets businesses make and receive calls over the internet rather than relying solely on traditional on-site telephone equipment. Cisco’s cloud-based calling services, including Webex Calling, bring business telephony together with collaboration tools, helping teams stay connected in the office, at home […]
Avaya Cloud Telephony: A Flexible Solution for Modern Business Communications
Avaya Cloud Telephony: A Flexible Way to Modernise Business Communications Reliable communication is essential for businesses of every size. Avaya cloud telephony gives organisations a way to manage business calls using cloud-hosted services rather than relying entirely on traditional, on-site telephone equipment. Depending on the solution selected, it can support office staff, remote workers and […]
Grandstream UCM6302 IP PBX: A Flexible Business Phone System
Grandstream UCM6302 IP PBX: A Flexible Communications System for Business The Grandstream UCM6302 IP PBX is a business telephone system designed to bring voice calls and collaboration features together in one platform. It can support organisations that want the control of an on-site PBX, with options for connecting remote workers and compatible cloud services. What […]