Avaya IP Office Phone System: A Guide for UK Businesses The Avaya IP Office phone system is a business communications platform designed to bring desk phones, softphones and other calling tools together. It has been used by organisations ranging from small offices to larger, multi-site businesses that need features such as call routing, voicemail and […]
Tag: business telephony
Gartner UCaaS: A Guide to Choosing the Right Cloud Communications Provider
Gartner UCaaS: What Businesses Need to Know UCaaS, or Unified Communications as a Service, brings business calling, video meetings, messaging and presence tools together in a cloud-based service. For organisations comparing providers, Gartner research can offer a useful way to understand the market and assess potential suppliers. However, a position in a Gartner report is […]
Gartner UC Magic Quadrant 2020: A Guide to the Unified Communications Market
Gartner UC Magic Quadrant 2020: What It Means for Buyers The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide, 2020 offered a snapshot of a fast-changing communications market. As organisations moved towards remote and hybrid working, demand rose for cloud services that brought calling, video meetings, messaging and collaboration together. For businesses […]
Gartner UC: A Guide to Unified Communications and UCaaS
Gartner UC: Understanding Unified Communications and UCaaS “Gartner UC” usually refers to Gartner’s research and analysis of unified communications (UC) technologies and the providers that supply them. This research can help organisations understand a fast-changing market, compare potential solutions and plan how their communications services should evolve. What is unified communications? Unified communications brings together […]
Gartner Unified Communications Magic Quadrant 2021: A Guide for UK Businesses
Gartner Unified Communications Magic Quadrant 2021: A Guide for Buyers The Gartner Magic Quadrant for Unified Communications as a Service, Worldwide in 2021 offered organisations a snapshot of a fast-changing communications market. As businesses adjusted to hybrid and remote working, cloud-based services for voice, video meetings and team messaging became increasingly important. The report assessed […]
Gartner UCaaS Magic Quadrant 2022: A Guide to the Market
Gartner UCaaS Magic Quadrant 2022: A guide to the market The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide, 2022 offered a snapshot of a fast-changing business communications market. It assessed providers of cloud-based services that bring together tools such as voice and video calling, messaging, meetings and collaboration. For organisations reviewing […]
Gartner UCaaS Magic Quadrant 2021: A Guide for Business Buyers
Gartner UCaaS Magic Quadrant 2021: what it means for businesses The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) 2021 offered a snapshot of a fast-changing communications market. As organisations adapted to remote and hybrid working, cloud-based phone systems, video meetings and messaging became essential tools for keeping teams and customers connected. Gartner’s […]
Gartner UCaaS Magic Quadrant 2020: What Buyers Need to Know
Gartner UCaaS Magic Quadrant 2020: What it showed The 2020 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide, offered a snapshot of a fast-changing communications market. As organisations adapted to remote and hybrid working during the COVID-19 pandemic, cloud-based calling, video meetings and messaging became increasingly important to day-to-day operations. The report […]
Gartner Magic Quadrant Unified Communications 2022: A Guide for UK Businesses
Gartner Magic Quadrant for Unified Communications, 2022 The 2022 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide, offered organisations a snapshot of a fast-moving communications market. It assessed providers of cloud-based services that bring together functions such as business telephony, video meetings and team messaging. For businesses reviewing their communications strategy, the […]
Gartner Magic Quadrant Unified Communications: A Practical Guide for UK Businesses
Gartner Magic Quadrant for Unified Communications: A Buyer’s Guide Choosing a unified communications platform can be challenging. Businesses need to bring calling, messaging, meetings and collaboration together while ensuring the service is reliable, secure and straightforward to manage. Gartner’s Magic Quadrant can help organisations understand the market, but it is most useful when treated as […]