Gartner Magic Quadrant for UCaaS 2022: What Businesses Need to Know The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide 2022 offered businesses a snapshot of a fast-changing communications market. It assessed providers of cloud-based services that bring together tools such as business telephony, video meetings and messaging. For organisations reviewing their […]
Tag: business telephony
Gartner Magic Quadrant UCaaS 2021: A Guide for Businesses
Gartner Magic Quadrant for UCaaS 2021: what it means for businesses The 2021 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) offered a snapshot of a fast-changing communications market. As organisations adapted to remote and hybrid working, demand grew for cloud services that brought voice, video meetings, messaging and collaboration together. For businesses […]
Gartner Magic Quadrant UC: A Guide to Unified Communications
Gartner Magic Quadrant for UC: What It Means for Unified Communications Choosing a unified communications (UC) platform can be challenging. Businesses need to weigh features, reliability, ease of use, integrations, security and cost, while also considering how a provider’s services may develop over time. The Gartner Magic Quadrant for UC-related markets can offer a useful […]
Gartner Magic Quadrant for Unified Communications as a Service Worldwide: A Guide for Buyers
Gartner Magic Quadrant for Unified Communications as a Service Worldwide Unified communications as a service (UCaaS) has become an important part of how organisations work. It brings tools such as voice calling, video meetings, messaging and online collaboration together in a cloud-based service. For businesses comparing providers, the Gartner Magic Quadrant for UCaaS Worldwide is […]
Gartner Magic Quadrant for Unified Communications as a Service: A Guide for UK Businesses
Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) is a research report that compares providers of cloud-based business communications. It can help organisations understand the market and create a shortlist of potential suppliers—but it should be one part of a wider selection […]
UCaaS Magic Quadrant 2021: A Guide to the Leading Cloud Communications Providers
UCaaS Magic Quadrant 2021: What Buyers Need to Know The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) 2021 offered organisations a snapshot of a fast-changing communications market. With remote and hybrid working becoming part of everyday business, companies were reassessing how they handled calls, meetings, messaging and collaboration. The report is useful […]
UCaaS Magic Quadrant 2020: A Guide to the Unified Communications Market
UCaaS Magic Quadrant 2020: What It Showed and Why It Matters The 2020 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) offered a snapshot of a fast-changing market. As organisations moved more work online and remote working became essential, businesses were looking for reliable ways to bring calling, messaging and online meetings together. […]
Cisco Unified Communication System: A Guide to Business Communications
Cisco Unified Communications System: A Guide for Businesses Cisco Unified Communications System is a portfolio of technologies designed to bring business communications together. Depending on the products selected and how they are deployed, it can combine voice and video calling, messaging, meetings, voicemail and collaboration tools within a managed communications environment. The aim is to […]
Avaya UC and CC: Connecting Teams and Transforming Customer Service
Avaya UC and CC: Bringing Business Communications Together Modern organisations rely on clear, dependable communication — both between colleagues and with customers. Avaya unified communications (UC) and contact centre (CC) solutions are designed to support these two essential areas, helping businesses manage everyday conversations, collaborate across teams and deliver customer service through a range of […]
Cisco VoIP: A Guide to Modern Business Telephony
Cisco VoIP: A Guide to Modern Business Telephony Voice over Internet Protocol (VoIP) allows calls to travel over an internet connection rather than traditional telephone lines. Cisco offers a range of VoIP technologies for organisations looking to modernise their phone systems, support flexible working and bring voice calling together with other communications tools. Whether a […]