Gartner UC: Understanding Unified Communications and UCaaS “Gartner UC” usually refers to Gartner’s research and analysis of unified communications (UC) technologies and the providers that supply them. This research can help organisations understand a fast-changing market, compare potential solutions and plan how their communications services should evolve. What is unified communications? Unified communications brings together […]
Tag: unified communications
Gartner Unified Communications Magic Quadrant 2021: A Guide for UK Businesses
Gartner Unified Communications Magic Quadrant 2021: A Guide for Buyers The Gartner Magic Quadrant for Unified Communications as a Service, Worldwide in 2021 offered organisations a snapshot of a fast-changing communications market. As businesses adjusted to hybrid and remote working, cloud-based services for voice, video meetings and team messaging became increasingly important. The report assessed […]
Gartner Unified Communications: A Guide for Businesses
Gartner and Unified Communications: What Businesses Need to Know Unified communications (UC) brings business communication tools together in one connected environment. Depending on the provider and service, this can include voice and video calling, messaging, online meetings, presence information and collaboration features. Gartner is one of the research and advisory organisations businesses may consult when […]
Gartner Magic Quadrant Unified Communications: A Practical Guide for UK Businesses
Gartner Magic Quadrant for Unified Communications: A Buyer’s Guide Choosing a unified communications platform can be challenging. Businesses need to bring calling, messaging, meetings and collaboration together while ensuring the service is reliable, secure and straightforward to manage. Gartner’s Magic Quadrant can help organisations understand the market, but it is most useful when treated as […]
UCaaS Microsoft: A Guide to Unified Communications for UK Businesses
UCaaS and Microsoft: A Guide for UK Businesses Unified Communications as a Service (UCaaS) brings business calling, video meetings, messaging and collaboration together in cloud-based services. For organisations already using Microsoft 365, Microsoft Teams is often a natural starting point for a UCaaS strategy. Microsoft Teams provides collaboration features such as chat, online meetings and […]
Cisco Unified Communications and Collaboration: A Guide for Modern Businesses
Cisco Unified Communications and Collaboration Modern organisations need reliable ways for people to communicate, whether they are in the office, working remotely or speaking with customers. Cisco Unified Communications and Collaboration brings together calling, messaging, meetings and collaboration tools to help teams stay connected across locations and devices. What is Cisco Unified Communications and Collaboration? […]
Cisco Unified Communication System: A Guide to Business Communications
Cisco Unified Communications System: A Guide for Businesses Cisco Unified Communications System is a portfolio of technologies designed to bring business communications together. Depending on the products selected and how they are deployed, it can combine voice and video calling, messaging, meetings, voicemail and collaboration tools within a managed communications environment. The aim is to […]
Avaya UC and CC: Connecting Teams and Transforming Customer Service
Avaya UC and CC: Bringing Business Communications Together Modern organisations rely on clear, dependable communication — both between colleagues and with customers. Avaya unified communications (UC) and contact centre (CC) solutions are designed to support these two essential areas, helping businesses manage everyday conversations, collaborate across teams and deliver customer service through a range of […]
Enhancing Communication with 3CX VoIP Phone Systems
The Power of 3CX VoIP Phone Systems In today’s fast-paced business environment, effective communication is key to success. One technology that has revolutionised the way businesses communicate is Voice over Internet Protocol (VoIP). Among the top VoIP solutions available, 3CX VoIP Phone Systems stand out for their versatility, reliability, and advanced features. What is 3CX […]
Enterprise Communication Platform: A Guide for Modern Businesses
Enterprise Communication Platforms: A Guide for Modern Businesses Clear, reliable communication is essential to the way an organisation works. As teams become more distributed and business operations increasingly span locations, time zones and devices, keeping conversations connected can be a challenge. An enterprise communication platform brings key communication tools together, helping employees, customers and partners […]