Gartner Unified Communications Magic Quadrant 2021: A Guide for Buyers The Gartner Magic Quadrant for Unified Communications as a Service, Worldwide in 2021 offered organisations a snapshot of a fast-changing communications market. As businesses adjusted to hybrid and remote working, cloud-based services for voice, video meetings and team messaging became increasingly important. The report assessed […]
Tag: collaboration tools
Gartner Unified Communications: A Guide for Businesses
Gartner and Unified Communications: What Businesses Need to Know Unified communications (UC) brings business communication tools together in one connected environment. Depending on the provider and service, this can include voice and video calling, messaging, online meetings, presence information and collaboration features. Gartner is one of the research and advisory organisations businesses may consult when […]
Gartner UCaaS Magic Quadrant 2020: What Buyers Need to Know
Gartner UCaaS Magic Quadrant 2020: What it showed The 2020 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide, offered a snapshot of a fast-changing communications market. As organisations adapted to remote and hybrid working during the COVID-19 pandemic, cloud-based calling, video meetings and messaging became increasingly important to day-to-day operations. The report […]
Gartner UCaaS 2022: A Guide to the Unified Communications Market
Gartner UCaaS 2022: What the Magic Quadrant Can Tell You In 2022, Gartner’s analysis of the unified communications as a service (UCaaS) market gave organisations a way to compare cloud-based communications providers. Its Magic Quadrant for Unified Communications as a Service, Worldwide considered vendors’ ability to execute and the completeness of their vision. The report […]
Gartner Magic Quadrant for Unified Communications as a Service: A Guide for UK Businesses
Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) is a research report that compares providers of cloud-based business communications. It can help organisations understand the market and create a shortlist of potential suppliers—but it should be one part of a wider selection […]
UCaaS Magic Quadrant 2020: A Guide to the Unified Communications Market
UCaaS Magic Quadrant 2020: What It Showed and Why It Matters The 2020 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) offered a snapshot of a fast-changing market. As organisations moved more work online and remote working became essential, businesses were looking for reliable ways to bring calling, messaging and online meetings together. […]
Cisco Unified Communication System: A Guide to Business Communications
Cisco Unified Communications System: A Guide for Businesses Cisco Unified Communications System is a portfolio of technologies designed to bring business communications together. Depending on the products selected and how they are deployed, it can combine voice and video calling, messaging, meetings, voicemail and collaboration tools within a managed communications environment. The aim is to […]
Best Virtual Phone System for Small Business 2021: Top Options Compared
Best Virtual Phone System for Small Business in 2021 A virtual phone system can help a small business handle calls professionally without the expense of a traditional office phone network. In 2021, cloud-based services made it possible to answer business calls from a desk phone, computer or mobile, wherever your team was working. But the […]
Cisco VoIP: A Guide to Modern Business Telephony
Cisco VoIP: A Guide to Modern Business Telephony Voice over Internet Protocol (VoIP) allows calls to travel over an internet connection rather than traditional telephone lines. Cisco offers a range of VoIP technologies for organisations looking to modernise their phone systems, support flexible working and bring voice calling together with other communications tools. Whether a […]
Navigating the 2022 UCaaS Magic Quadrant: Insights and Trends
Exploring the 2022 UCaaS Magic Quadrant Exploring the 2022 UCaaS Magic Quadrant The Unified Communications as a Service (UCaaS) market is rapidly evolving, with new players entering the scene and established providers enhancing their offerings. The annual Gartner Magic Quadrant report is a valuable resource for businesses looking to evaluate and compare UCaaS solutions based […]










