Gartner UCaaS: What Businesses Need to Know UCaaS, or Unified Communications as a Service, brings business calling, video meetings, messaging and presence tools together in a cloud-based service. For organisations comparing providers, Gartner research can offer a useful way to understand the market and assess potential suppliers. However, a position in a Gartner report is […]
Tag: cloud communications
Gartner UC Magic Quadrant 2022: A Guide to the Unified Communications Market
Gartner UC Magic Quadrant 2022: A Guide to the UCaaS Market The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide, 2022 offered a snapshot of a fast-changing business communications market. It assessed providers of cloud-based services that bring together tools such as business telephony, video meetings, messaging and collaboration. For organisations reviewing […]
Gartner UC Magic Quadrant 2020: A Guide to the Unified Communications Market
Gartner UC Magic Quadrant 2020: What It Means for Buyers The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide, 2020 offered a snapshot of a fast-changing communications market. As organisations moved towards remote and hybrid working, demand rose for cloud services that brought calling, video meetings, messaging and collaboration together. For businesses […]
Gartner UC: A Guide to Unified Communications and UCaaS
Gartner UC: Understanding Unified Communications and UCaaS “Gartner UC” usually refers to Gartner’s research and analysis of unified communications (UC) technologies and the providers that supply them. This research can help organisations understand a fast-changing market, compare potential solutions and plan how their communications services should evolve. What is unified communications? Unified communications brings together […]
Gartner Unified Communications Magic Quadrant 2021: A Guide for UK Businesses
Gartner Unified Communications Magic Quadrant 2021: A Guide for Buyers The Gartner Magic Quadrant for Unified Communications as a Service, Worldwide in 2021 offered organisations a snapshot of a fast-changing communications market. As businesses adjusted to hybrid and remote working, cloud-based services for voice, video meetings and team messaging became increasingly important. The report assessed […]
Gartner Unified Communications: A Guide for Businesses
Gartner and Unified Communications: What Businesses Need to Know Unified communications (UC) brings business communication tools together in one connected environment. Depending on the provider and service, this can include voice and video calling, messaging, online meetings, presence information and collaboration features. Gartner is one of the research and advisory organisations businesses may consult when […]
Gartner UCaaS Magic Quadrant 2022: A Guide to the Market
Gartner UCaaS Magic Quadrant 2022: A guide to the market The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide, 2022 offered a snapshot of a fast-changing business communications market. It assessed providers of cloud-based services that bring together tools such as voice and video calling, messaging, meetings and collaboration. For organisations reviewing […]
Gartner UCaaS Magic Quadrant 2021: A Guide for Business Buyers
Gartner UCaaS Magic Quadrant 2021: what it means for businesses The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) 2021 offered a snapshot of a fast-changing communications market. As organisations adapted to remote and hybrid working, cloud-based phone systems, video meetings and messaging became essential tools for keeping teams and customers connected. Gartner’s […]
Gartner UCaaS Magic Quadrant 2020: What Buyers Need to Know
Gartner UCaaS Magic Quadrant 2020: What it showed The 2020 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide, offered a snapshot of a fast-changing communications market. As organisations adapted to remote and hybrid working during the COVID-19 pandemic, cloud-based calling, video meetings and messaging became increasingly important to day-to-day operations. The report […]
Gartner Magic Quadrant VoIP: A Guide to Choosing a Business Phone System
Gartner Magic Quadrant for VoIP: What It Means for Business Buyers Businesses researching internet-based phone systems may come across the phrase “Gartner Magic Quadrant for VoIP”. It is often used as shorthand for Gartner’s analysis of providers offering business voice and cloud communications services. However, VoIP is a broad technology category, and Gartner’s research generally […]