BroadSoft Hosted PBX: A Guide for UK Businesses A hosted PBX can give a business the calling features of a traditional office phone system without requiring a PBX box on its premises. BroadSoft is a name often associated with this technology. Its BroadWorks platform has been used by communications providers to deliver hosted voice and […]
Tag: call handling
Digital VoIP Phone System: A Practical Guide for Businesses
Digital VoIP Phone Systems: A Practical Guide for Businesses A digital VoIP phone system lets businesses make and receive calls over an internet connection rather than relying solely on traditional telephone lines. VoIP stands for Voice over Internet Protocol: it converts speech into digital data and sends it across a network. From small businesses to […]
Horizon Hosted Telephony: A Flexible Phone System for Modern Businesses
Horizon Hosted Telephony: A Flexible Phone System for Modern Businesses Business communication has changed. Teams may work from the office, at home or across several locations, while customers still expect calls to be answered promptly. Horizon hosted telephony offers a way to manage business calls using a cloud-based phone system, rather than relying solely on […]
Avaya Hosted Phone System: A Practical Guide for UK Businesses
Avaya Hosted Phone System: A Practical Guide for UK Businesses An Avaya hosted phone system gives businesses access to business telephony without the need to run and maintain all the phone-system equipment on their own premises. Calls and features are managed through a hosted platform, with users connecting by desk phone, computer or compatible mobile […]
Avaya Cloud Telephony: A Flexible Solution for Modern Business Communications
Avaya Cloud Telephony: A Flexible Way to Modernise Business Communications Reliable communication is essential for businesses of every size. Avaya cloud telephony gives organisations a way to manage business calls using cloud-hosted services rather than relying entirely on traditional, on-site telephone equipment. Depending on the solution selected, it can support office staff, remote workers and […]
Cisco CTI Manager: How It Works and Why It Matters
Cisco CTI Manager: What It Is and How It Works Cisco CTI Manager is a service within Cisco Unified Communications Manager (Unified CM) that allows software applications to interact with a telephone system. CTI stands for Computer Telephony Integration: the linking of phone calls and telephony features with computer applications. By providing this connection, CTI […]