Gartner UC: Understanding Unified Communications and UCaaS “Gartner UC” usually refers to Gartner’s research and analysis of unified communications (UC) technologies and the providers that supply them. This research can help organisations understand a fast-changing market, compare potential solutions and plan how their communications services should evolve. What is unified communications? Unified communications brings together […]
Tag: ucaas
Gartner Unified Communications Magic Quadrant 2021: A Guide for UK Businesses
Gartner Unified Communications Magic Quadrant 2021: A Guide for Buyers The Gartner Magic Quadrant for Unified Communications as a Service, Worldwide in 2021 offered organisations a snapshot of a fast-changing communications market. As businesses adjusted to hybrid and remote working, cloud-based services for voice, video meetings and team messaging became increasingly important. The report assessed […]
Gartner Unified Communications: A Guide for Businesses
Gartner and Unified Communications: What Businesses Need to Know Unified communications (UC) brings business communication tools together in one connected environment. Depending on the provider and service, this can include voice and video calling, messaging, online meetings, presence information and collaboration features. Gartner is one of the research and advisory organisations businesses may consult when […]
Gartner Magic Quadrant VoIP: A Guide to Choosing a Business Phone System
Gartner Magic Quadrant for VoIP: What It Means for Business Buyers Businesses researching internet-based phone systems may come across the phrase “Gartner Magic Quadrant for VoIP”. It is often used as shorthand for Gartner’s analysis of providers offering business voice and cloud communications services. However, VoIP is a broad technology category, and Gartner’s research generally […]
Gartner Magic Quadrant Unified Communications 2022: A Guide for UK Businesses
Gartner Magic Quadrant for Unified Communications, 2022 The 2022 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide, offered organisations a snapshot of a fast-moving communications market. It assessed providers of cloud-based services that bring together functions such as business telephony, video meetings and team messaging. For businesses reviewing their communications strategy, the […]
Gartner Magic Quadrant Unified Communications: A Practical Guide for UK Businesses
Gartner Magic Quadrant for Unified Communications: A Buyer’s Guide Choosing a unified communications platform can be challenging. Businesses need to bring calling, messaging, meetings and collaboration together while ensuring the service is reliable, secure and straightforward to manage. Gartner’s Magic Quadrant can help organisations understand the market, but it is most useful when treated as […]
Gartner Magic Quadrant UCaaS 2022: A Guide for UK Businesses
Gartner Magic Quadrant for UCaaS 2022: What Businesses Need to Know The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide 2022 offered businesses a snapshot of a fast-changing communications market. It assessed providers of cloud-based services that bring together tools such as business telephony, video meetings and messaging. For organisations reviewing their […]
Gartner Magic Quadrant UCaaS 2021: A Guide for Businesses
Gartner Magic Quadrant for UCaaS 2021: what it means for businesses The 2021 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) offered a snapshot of a fast-changing communications market. As organisations adapted to remote and hybrid working, demand grew for cloud services that brought voice, video meetings, messaging and collaboration together. For businesses […]
Gartner Magic Quadrant UCaaS: A Guide for Business Buyers
Gartner Magic Quadrant for UCaaS: A Guide for Buyers Choosing a unified communications as a service (UCaaS) provider can be challenging. Platforms may bring together voice, video meetings, messaging and collaboration, but their capabilities, pricing and suitability vary. The Gartner Magic Quadrant for UCaaS is one resource organisations can use to compare providers and understand […]
Gartner Magic Quadrant UC: A Guide to Unified Communications
Gartner Magic Quadrant for UC: What It Means for Unified Communications Choosing a unified communications (UC) platform can be challenging. Businesses need to weigh features, reliability, ease of use, integrations, security and cost, while also considering how a provider’s services may develop over time. The Gartner Magic Quadrant for UC-related markets can offer a useful […]