Gartner Magic Quadrant for UCaaS 2021: what it means for businesses The 2021 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) offered a snapshot of a fast-changing communications market. As organisations adapted to remote and hybrid working, demand grew for cloud services that brought voice, video meetings, messaging and collaboration together. For businesses […]
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Gartner Magic Quadrant for Unified Communications as a Service Worldwide: A Guide for Buyers
Gartner Magic Quadrant for Unified Communications as a Service Worldwide Unified communications as a service (UCaaS) has become an important part of how organisations work. It brings tools such as voice calling, video meetings, messaging and online collaboration together in a cloud-based service. For businesses comparing providers, the Gartner Magic Quadrant for UCaaS Worldwide is […]
Gartner Magic Quadrant for Unified Communications as a Service: A Guide for UK Businesses
Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) is a research report that compares providers of cloud-based business communications. It can help organisations understand the market and create a shortlist of potential suppliers—but it should be one part of a wider selection […]
UCaaS Microsoft: A Guide to Unified Communications for UK Businesses
UCaaS and Microsoft: A Guide for UK Businesses Unified Communications as a Service (UCaaS) brings business calling, video meetings, messaging and collaboration together in cloud-based services. For organisations already using Microsoft 365, Microsoft Teams is often a natural starting point for a UCaaS strategy. Microsoft Teams provides collaboration features such as chat, online meetings and […]
The UCaaS Market: Trends, Benefits and What Comes Next
The UCaaS Market: Trends, Benefits and What Comes Next Unified Communications as a Service (UCaaS) has become an important part of how organisations communicate and collaborate. By delivering tools such as voice calling, video meetings, messaging and presence through the cloud, UCaaS brings multiple communication services together in one platform. As working patterns evolve and […]
UCaaS Magic Quadrant 2021: A Guide to the Leading Cloud Communications Providers
UCaaS Magic Quadrant 2021: What Buyers Need to Know The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) 2021 offered organisations a snapshot of a fast-changing communications market. With remote and hybrid working becoming part of everyday business, companies were reassessing how they handled calls, meetings, messaging and collaboration. The report is useful […]
Cisco Cloud Phone System: A Complete Guide for UK Businesses
Cisco Cloud Phone System: A Guide for UK Businesses A Cisco cloud phone system lets businesses make and receive calls over the internet rather than relying solely on traditional on-site telephone equipment. Cisco’s cloud-based calling services, including Webex Calling, bring business telephony together with collaboration tools, helping teams stay connected in the office, at home […]
Avaya Cloud Telephony: A Flexible Solution for Modern Business Communications
Avaya Cloud Telephony: A Flexible Way to Modernise Business Communications Reliable communication is essential for businesses of every size. Avaya cloud telephony gives organisations a way to manage business calls using cloud-hosted services rather than relying entirely on traditional, on-site telephone equipment. Depending on the solution selected, it can support office staff, remote workers and […]
Cisco Cloud CUCM: A Guide to Cloud-Based Cisco Unified Communications
Cisco Cloud CUCM: A Guide to Cloud-Based Cisco Unified Communications Cisco Cloud CUCM is a common way of describing Cisco Unified Communications Manager (CUCM) hosted in a cloud environment. CUCM is Cisco’s call-control platform for managing voice and video calls, devices and collaboration features across an organisation. Moving it to the cloud can reduce the […]
Enterprise Communication Platform: A Guide for Modern Businesses
Enterprise Communication Platforms: A Guide for Modern Businesses Clear, reliable communication is essential to the way an organisation works. As teams become more distributed and business operations increasingly span locations, time zones and devices, keeping conversations connected can be a challenge. An enterprise communication platform brings key communication tools together, helping employees, customers and partners […]