cisco cloud cucm

Cisco Cloud CUCM: A Guide to Cloud-Based Cisco Unified Communications

Cisco Cloud CUCM: A Guide to Cloud-Based Cisco Unified Communications Cisco Cloud CUCM is a common way of describing Cisco Unified Communications Manager (CUCM) hosted in a cloud environment. CUCM is Cisco’s call-control platform for managing voice and video calls, devices and collaboration features across an organisation. Moving it to the cloud can reduce the […]

cisco cti manager

Cisco CTI Manager: How It Works and Why It Matters

Cisco CTI Manager: What It Is and How It Works Cisco CTI Manager is a service within Cisco Unified Communications Manager (Unified CM) that allows software applications to interact with a telephone system. CTI stands for Computer Telephony Integration: the linking of phone calls and telephony features with computer applications. By providing this connection, CTI […]

cisco unified communication system

Cisco Unified Communication System: A Guide to Business Communications

Cisco Unified Communications System: A Guide for Businesses Cisco Unified Communications System is a portfolio of technologies designed to bring business communications together. Depending on the products selected and how they are deployed, it can combine voice and video calling, messaging, meetings, voicemail and collaboration tools within a managed communications environment. The aim is to […]

cisco unified communications express

Cisco Unified Communications Express: Features, Benefits and Considerations

Cisco Unified Communications Express: an overview Cisco Unified Communications Manager Express (Cisco Unified CME), often called Cisco Unified Communications Express, is a voice and telephony solution designed for smaller organisations and branch offices. It provides call-processing features on supported Cisco routers, allowing businesses to run an IP phone system without deploying a separate, dedicated call-processing […]

cisco voip

Cisco VoIP: A Guide to Modern Business Telephony

Cisco VoIP: A Guide to Modern Business Telephony Voice over Internet Protocol (VoIP) allows calls to travel over an internet connection rather than traditional telephone lines. Cisco offers a range of VoIP technologies for organisations looking to modernise their phone systems, support flexible working and bring voice calling together with other communications tools. Whether a […]