UCaaS Magic Quadrant 2021: What Buyers Need to Know The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) 2021 offered organisations a snapshot of a fast-changing communications market. With remote and hybrid working becoming part of everyday business, companies were reassessing how they handled calls, meetings, messaging and collaboration. The report is useful […]
UCaaS Magic Quadrant 2020: A Guide to the Unified Communications Market
UCaaS Magic Quadrant 2020: What It Showed and Why It Matters The 2020 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) offered a snapshot of a fast-changing market. As organisations moved more work online and remote working became essential, businesses were looking for reliable ways to bring calling, messaging and online meetings together. […]
Grandstream UCM6302 IP PBX: A Flexible Business Phone System
Grandstream UCM6302 IP PBX: A Flexible Communications System for Business The Grandstream UCM6302 IP PBX is a business telephone system designed to bring voice calls and collaboration features together in one platform. It can support organisations that want the control of an on-site PBX, with options for connecting remote workers and compatible cloud services. What […]
Best Virtual Phone Service Free: Top Options for UK Users
Best Virtual Phone Service Free: What Are Your Options? A virtual phone service can help you make and receive calls over the internet, manage business calls remotely and keep work and personal communications separate. But if you are looking for the best virtual phone service for free, it is worth knowing that “free” can mean […]
Cisco Unified Communications and Collaboration: A Guide for Modern Businesses
Cisco Unified Communications and Collaboration Modern organisations need reliable ways for people to communicate, whether they are in the office, working remotely or speaking with customers. Cisco Unified Communications and Collaboration brings together calling, messaging, meetings and collaboration tools to help teams stay connected across locations and devices. What is Cisco Unified Communications and Collaboration? […]
Cisco Unified Communication System: A Guide to Business Communications
Cisco Unified Communications System: A Guide for Businesses Cisco Unified Communications System is a portfolio of technologies designed to bring business communications together. Depending on the products selected and how they are deployed, it can combine voice and video calling, messaging, meetings, voicemail and collaboration tools within a managed communications environment. The aim is to […]
Avaya UC and CC: Connecting Teams and Transforming Customer Service
Avaya UC and CC: Bringing Business Communications Together Modern organisations rely on clear, dependable communication — both between colleagues and with customers. Avaya unified communications (UC) and contact centre (CC) solutions are designed to support these two essential areas, helping businesses manage everyday conversations, collaborate across teams and deliver customer service through a range of […]
Best Virtual Phone System for Small Business 2021: Top Options Compared
Best Virtual Phone System for Small Business in 2021 A virtual phone system can help a small business handle calls professionally without the expense of a traditional office phone network. In 2021, cloud-based services made it possible to answer business calls from a desk phone, computer or mobile, wherever your team was working. But the […]
Cisco Unified Communications Licensing: A Practical Guide for UK Businesses
Cisco Unified Communications Licensing: A Practical Guide Cisco Unified Communications (UC) licensing determines which Cisco collaboration products and features an organisation can use, and how those products are paid for. The details depend on the products deployed, the software version, the purchasing agreement and whether the organisation uses a traditional on-premises model or a subscription-based […]
Cisco Unified Communications Express: Features, Benefits and Considerations
Cisco Unified Communications Express: an overview Cisco Unified Communications Manager Express (Cisco Unified CME), often called Cisco Unified Communications Express, is a voice and telephony solution designed for smaller organisations and branch offices. It provides call-processing features on supported Cisco routers, allowing businesses to run an IP phone system without deploying a separate, dedicated call-processing […]